Customer Service Representative
Southampton, UK, United Kingdom
World leading, Hampshire based manufacturer is looking for an enthusiastic individual to join its growing Customer Services team based in Southampton.
The successful applicant will be part of a small team, working to drive the customer's needs and enquiries in order to ensure on-time delivery performance is managed to a high standard by working with multiple teams within the organization both in UK and with our sister locations throughout the world.
You will be required to develop and grow relationships with regular customer contacts to build credibility and trust whilst ensuring accurate information is provided to key individual both internally and externally.
In return for commitment and hardwork, we offer a generous benefits package and friendly working environment at our offices in Hamble.
.Direct customer contact experience (Verbal)
. Several years of professional experience in Customer Service
. Good working knowledge in MS Office (Excel, Word and Outlook) and SAP/ERP system
. Processor-oriented operation
. Ability to work well under pressure and deal with a large volume of enquiries.
. Excellent written and verbal communication skills.
. Self motivated with a strong commercial mind set.
. Able to work autonomously.
. High customer focus and team orientation
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